Except for Federal Agencies and the U.S. Military, Smith & Warren sells all products through our extensive network of authorized dealers and distributors.

You can browse and design your custom Smith & Warren products with VisualBadge and request a quote. We will assign your quote request to an authorized dealer who can provide pricing and assist you with placing an order.

You can browse and design your custom Smith & Warren products with VisualBadge and request a quote. We will assign your quote request to an authorized dealer who can provide pricing and assist you with placing an order.

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Can I rush my badge order from Smith & Warren?

When you need badges quickly, Smith & Warren has a rush program.

Published On: 08/17/2023

When events or occasions arise unexpectedly, you may find yourself in need of badges quickly.  At Smith & Warren, we understand the need for expedited service and have a “Rush Program” to service it.

In this article, we answer your most pressing questions about rush orders. You will learn about the process, costs, and time frames involved, ensuring a seamless and informed decision-making experience.

What are your standard badge manufacturing times vs. rush?

Rush service is 5 to 15 business days and is guaranteed.  Standard production is 20 to 25 business days.   You can learn more about how long a custom badge takes to make in our article.

How fast can I get a badge if ordered under the “Rush Program”?

We offer three rush service options: 5, 10, and 15 business-day manufacturing.  

The first day of production is the day after the order is submitted, and the last day is the day that it ships.  For example, if your order for a 5 business day rush was submitted on Monday, then the first full day of manufacturing is Tuesday, and the order would ship the following Monday.

example of mock schedule

How much does rush service cost?

The cost for rush service can range depending on which service option you choose.

  • 5 Business Days - $120.00 to $300.00  per badge
  • 10 Business Days - $70 to $180.00  per badge
  • 15 Business Days - $50.00 to $120.00  per badge

The cost of the service will depend on three factors:

  1. Service option (5, 10, or 15 business days)
  2. Finish of badge (Standard Finish vs Deluxe Finish)
  3. Time of year (Non-Peak vs. Peak Season*)

*Peak season is November 1st through January 31st, or anytime the factory is operating at above 95% capacity.

How do I request and/or purchase rush service?

Step 1: Design your badge(s) using Visualbadge. Once you reach the “Summary” tab, share the design with yourself using the button on the lower right of the badge preview.  See the image below. (Do this before contacting your dealer.)  

share button

Step 2: Contact your Authorized Smith & Warren Dealer to request a rush service quote. (You are not able to request a rush quote on smithwarren.com)

 Provide your Dealer with the following:

  1. Items that you would like to order.  (You should have these ready from Step 1)
  2. Specific in-hand date.
  3. Delivery/Shipping address

Step 3: Within a single day, your dealer will contact us to get a quote and authorization code. We are able to provide our dealers with the pricing and authorization within minutes of their phone call or email.  They will then get back in touch with you. The authorization code will be good for 24 hours / 1 business day.

Step 4: If the quote is accepted, then place the order with your dealer.   They will submit the order to the factory for processing.  If the code expires, please ask your dealer to request a new one.  The cost will probably not change, but the guaranteed ship date will move out accordingly based on the date the code is issued.

How do rush orders ship?

Standard shipping for rush orders is UPS Ground, but you can upgrade the shipping method if you like.  

Can I order multiple badges with rush service?

Yes, whether you need one or multiple badges rushed, we can accommodate your needs as long as the order is approved and a code is provided.   You can request rush service on any quantity of badges. 

Can I rush my collar insignia or nameplate order?

Yes, we do offer rush service on all our custom-made products.  

Are there ever times you do not accept rush orders?

Yes.  We do need to provide authorization for rush orders.  Reasons for a rush order request being denied typically would be if the parts needed to make the product are not immediately available.   


If you have any questions or concerns about our rush order program, do not hesitate to reach out to us or your authorized dealer, who will be more than happy to guide and assist you throughout the process. 

Contact Us

Contact Information
Phone & Location

Whether you need 1 piece or 10,000 pieces our team is here to make the ordering process easy for you.   

We partner with a national network of authorized dealers,

  • Online Dealer

  • Local physical stores 

You can find a dealer by using our Dealer Locator.

Another option is to build your product(s) with VisualBadge on our website and submit a quote request.  

  • Within 1 business day you will receive a quote from one of our dealers.  
  • The dealer will also send you instructions on how to place your order when you are ready.

Quantity discounts are available for badge orders over 15 pieces and large quantities of uniform insignia.  The prices we show on the website are full retail prices.  Your official quote will include any applicable quantity discounts.

We appreciate the opportunity to service your department and will do our best to make the purchasing process as smooth and easy as possible.   Our team is here to help so feel free to contact us  with any questions.

CLICK HERE for information and the process to create a custom center seal for your department's badges. A custom center seal is an easy and economical way to customize your Smith & Warren badges further.

Trust Smith & Warren to create a challenge coin you'll be proud to carry.   Minimum order quantities start as low as 250 pcs.

Designing a custom badge is a journey, but we have the experience and expertise to guide you and keep the process streamlined for your department.

BadgeStudio Design services are ideal for departments looking to outfit 50 or more sworn personnel.  Tell us more about your project below, and lets create your next custom badge together.

For questions about warranty coverage and repair services, please click here visit our WARRANTY page.

If you have image(s) of the custom product you would like to create please upload them here. 

Maximum 3 files.
100 MB limit.
Allowed types: gif, jpg, png, pdf.


Take a photo of your badge next to a ruler, or for best results, CLICK HERE to download and print the image upload template. Print the form and follow the instructions for photographing and uploading your badge image.

Maximum 3 files.
100 MB limit.
Allowed types: gif, jpg, png, pdf.

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