Except for Federal Agencies and the U.S. Military, Smith & Warren sells all products through our extensive network of authorized dealers and distributors.

You can browse and design your custom Smith & Warren products with VisualBadge and request a quote. We will assign your quote request to an authorized dealer who can provide pricing and assist you with placing an order.
 


You can browse and design your custom Smith & Warren products with VisualBadge and request a quote. We will assign your quote request to an authorized dealer who can provide pricing and assist you with placing an order.
 

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Can I change the engraved lettering on my badge?

An explanation of why your badge's engraved lettering can't be altered.

Published On: 10/24/2023
Engraved Lettering on a police or fire custom badge

Can I change the engraved lettering on my badge?

Throughout your public safety career, there can be many changes to your position, title, and other defining characteristics. People often ask if we can change the lettering on their badges to reflect these career advancements. The short answer is no, because most badges are permanently engraved. We have provided information below about how badges are manufactured to explain what makes engraving permanent and almost impossible to undo. We know what an important part of the uniform the badge represents, so we also offer suggestions for replacing your badge with the new information you need to display. 

Why can’t engraved lettering on my badge be changed?

Badges are personalized with engraved lettering filled with enamel. In many cases, the lettering appears to be printed on the surface of the badge, but there is much more below the surface. When a badge is engraved, the letters are deep cut into the metal using a rotary engraving machine. The letters are then filled with colored enamel. This deep-cut engraving and enameling technique ensures that the lettering remains crisp and legible as long as the badge is in service. Once a badge is engraved, we cannot change the lettering.

How can I order a new badge?

Since your badge needs updating, the first step would be to contact your badge manufacturer to order a new badge with the change to your position or title. Each manufacturer handles this differently. If your department is a Smith & Warren customer, the process is very straightforward.

Badge design options at Smith & Warren

VisualBadge by Smith & Warren is the most convenient way to design your new badge and ensure it looks and says what you need. All 1,500+ available badge models on VisualBadge are conveniently organized by category and include pictures and dimensions so you can reliably design a new badge that matches your current style.

Once you find your badge style, choose from various customization options, finishes, lettering styles, colors, and attachments and preview your design as you build. For more information check out our "How do I design a custom badge?" article.

If you need help identifying your badge style or have any questions about Smith & Warren products or services, please contact us anytime.  Our entire team is happy to help you. 

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